Welcome to Pinata Center Online Store

Customer Service

Return / Exchange Policy
Due to the fact that our products are hand-made / hand-crafted sales are final to all customers, but if for any reason you are not completely satisfied with the item you bought, we can offer an exchange of the product or store credit. All returned items will receive a Store Credit Coupon that can be used for a future purchase. You can use your Store Credit Code at checkout when placing your next order.
Coffee, Chocolate & Clearance items are FINAL SALE ITEMS, no store credit or exchanges allowed.
All returns must be called in or emailed in advance and given a Return Number (RN #). Please return the unopened, unused/unworn product in its original carton within 5 days of your receipt and we will issue a store credit coupon or exchange for the product’s price upon receipt of the returned merchandise in our warehouse (Return shipping & handling charges are responsibility of the customer). Please return all merchandise to La Tiendita Boutique at 390 Broadway Providence, RI 02909
Products damaged by neglect or abuse will not be covered by the Return or Exchange Policy.
Privacy Policy
At La Tiendia Boutique Online we are strongly committed to protecting the privacy of all of our visitors and customers. All the information you provide is confidential. We do not sell, share or otherwise disclose customer information to any third party for marketing purposes. Visitors and customers who supply Piñata Center Online Store & La Tiendia Guatemalan Handcrafts with their contact information may receive information or questions from us pertaining only to their purchase.
Online Security
La Tiendia Boutique Online Store recognizes that our customers have concerns regarding the security of their personal data as it is processed across the internet. We take seriously the responsibility of keeping our customer’s data safe. You can rest assured that communications between your browser and our site’s web servers are private and secure.
Shipping
Please allow 4-6 business days to receive your order, however sometimes depending on your location it is delivered sooner. All orders received on business days; Monday through Friday are shipped within 24 hours after order is received. Orders received on weekends or holidays will be shipped the next business day. Rhode Island residents are subject to pay 7% sales tax on all orders. If you have any other questions regarding your online order, please don't hesitate to contact us.